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Terms and Conditions

Sharon_KSharon_K Posts: 163 admin
edited 25. Jun 2020, 12:31 in Community Guidelines

1.    Purpose of the Community

The purpose of the Versus Arthritis online community is to provide a safe place for people to share information and support each other through personal experiences of living with arthritis and arthritis problems.

The community is not a suitable place to obtain medical advice and should not be used as a substitute for personalised or specific advice from a qualified medical practitioner or other relevant professional. We strongly recommend that you consult your own doctor, nurse or other relevant professional about your personal circumstances before making any decisions that could affect you or others.

Acceptance of terms

The Versus Arthritis online community is for people with arthritis to support one another online. Only registered users can post on the community. In registering to use the community you agree to these Community Terms and Conditions and the Terms and Conditions of our website.

Posting on the community

Do not post or private message any material which may be discriminatory or cause offence, in particular on the grounds of an individual's sex, race, religion or belief, ethnic or national origin, sexual orientation, age, marital status, disability or working status.

You may not use the online community to post or private message any material or links to any material which is knowingly false and/or defamatory, inaccurate, abusive, harassing, obscene, profane, threatening or otherwise in violation of the law.

Advertisements, chain letters, pyramid schemes and solicitations are inappropriate and are not permitted.

You agree not to participate in malicious behaviour which causes damage or may cause damage to Versus Arthritis or this site or any of the computer systems on which this site resides.

You must be over 18 years of age in order to participate in the Versus Arthritis online community. If you are under this age, please do not try to access the community. Anyone found to be using the forum under this age will have their account terminated.

Posting a research survey or questionnaire

We do not allow any surveys or information gathering for the purposes of marketing or commercial enterprise unless posted by Versus Arthritis.

Please note that under our terms and conditions, you are not permitted to solicit members through our forums or private message to take part in your study.

For students: Unfortunately, we are unable to accept requests to post student projects. Please note that under our terms and conditions you are not permitted to post requests on the community nor to solicit members through our community or private message to take part in your study.

Your privacy and data protection

All data will be securely stored by Vanilla Forums (Canada)

When registering, you will be asked to select a username. If you wish to stay anonymous on the forum, please pick a username that does not give any idea as to your true identity (such as part of your name).

We ask you to provide your email address when you register so we can identify you and contact you about administrative issues and changes to the forum.  If you would prefer a different method of communication, please contact us via email at [email protected]

Linked to this, we will keep a record of your engagement with us via the online community and may perform administrative actions to ensure our systems are handling such records correctly. We will not use your identifiable personal data for other purposes unless you also access other services, make a donation or consent to receiving regular updates or consent to be contacted about our wider activities, although we may periodically cross-reference your membership of the online community with these other purposes. How we use your data in these circumstances is set out in our Privacy Notice (www.versusarthritis.org/privacy). You can also read how we keep your details safe and about your rights under Data Protection Law.

2. Copyright and third-party rights

You agree that you will not use the Versus Arthritis online community to post or private message any copyright material or intellectual property that is not your own without the express permission of the copyright or intellectual property holder.

You may add links to internal or external sites within your post or private messages, but you agree to remain responsible for any links you add. We reserve the right to remove any links on the public forum that we consider inappropriate.

If you mention any person by name, please make sure you have their agreement to do so. Similarly, if you upload or post any links to photos you must ensure you have the permission of person who owns the photos and of any people who are in the photos.

Please note that third parties services used by Versus Arthritis across all of our digital platforms and services (including, for example, advertising networks and providers of external services like web traffic analysis services) may also have cookies, over which we have no direct control, but need to use on our digital platforms to deliver the service. The function of these cookies are likely to be analytical/performance or targeting/remarketing cookies.

3. Moderation of the online community

You may contact us at any time. The community is moderated seven days a week and we endeavour to help out as quickly as we possibly can.

Our team of moderators ensure that the community is a safe and friendly place to get the support you need. The team monitors the forum and reads posts. Any posts that we feel are inappropriate will be removed and we will always contact users with an explanation should we need to do this.

Anybody who spams the community with sales, products promoting arthritis cures or, unrelated or offensive materials will be banned from the community – however we will always see this as a last resort and will give notice where possible. The moderators also monitor the forum for adult safeguarding reasons – signs of distress or potential harm to users – and may contact users or in extreme cases refer a concern to appropriate authorities.

5. Your promise to us

Any claim, liability, cost, damage or loss we may incur (including, without limitation legal costs) as a result of any material you post on our forum or privately message to another Versus Arthritis forum user will result in your access suspended from the online community. Any violation by you of your obligations under these terms and conditions.

7. Exclusion of liability

Versus Arthritis hereby excludes all and any losses, liabilities, claims, damages, expenses or costs (whether as a consequence of its negligence or otherwise) arising in connection with:

- your use or inability to use the forum

- any unauthorised access to or alterations of information provided by you

- and shall not be limited to the above

Comments

  • Sharon_KSharon_K Posts: 163 admin

    8. General

    We reserve the right to change these terms and conditions at any time, and will post a notice on the forum when we do.

    If you are uncertain about anything in these terms and conditions, please contact us by emailing [email protected]

    9. Copyright © Versus Arthritis

    All material on this website, including the community, is protected by copyright.

    Although users are encouraged to view, print and download the contents for personal use, the material on this forum or any part of it is not to be incorporated or distributed in any work or in any publication in any form.

    11. Your data and what you share

    By registering to use this community, you're agreeing to us storing the details you provide. We will not pass on or sell your name or email address to anyone for their own use.

    To make the online community and our information as helpful as possible, we sometimes use what's written to promote what we do to other people. We'll always do this anonymously, removing any names or identifiable details unless we gain your consent. Please contact our community manager on communi[email protected] if you have any questions or concerns.

    Versus Arthritis Copyright © 2018 Versus Arthritis. Formerly Arthritis Care, part of Arthritis Research UK. All rights reserved. Registered Charity Nos. 207711, SC041156 Registered office: Copeman House, St Mary’s Court, St Mary’s Gate, Chesterfield S41 7TD

    Reviewed January 2020 Next review date: January 2021

  • Sharon_KSharon_K Posts: 163 admin
    edited 24. Feb 2020, 12:33

    Cookie Policy

    Our forum uses cookies to distinguish you from other users of our forum This helps us to provide you with a good experience when you browse our forum and allows us to improve the forum. By continuing to browse the forum, you are agreeing to our use of cookies.

    A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

    A tracking pixel is a small graphic with dimensions of 1x1 pixels that is loaded when a user visits a webpage or opens an email. It is used to track certain user activities for analytics, performance and remarketing.

    If you don’t want to use any of the cookies listed below, you can turn cookies off through your browser settings or via www.youronlinechoices.com/uk/your-ad-choices

    If you do block or turn off these settings (including our essential cookies) you may not be able to access all or parts of our forum. For more information about cookies in general, we suggest you visit www.aboutcookies.org.

    We use the following cookies:

    • Strictly necessary cookies. These are cookies that are required for the operation of our forum. They include, for example, cookies that enable you to log into secure areas of our forum, use a shopping cart or make use of online donation services.
    • Analytical/performance cookie. These cookies allow us to recognise and count the number of visitors to our digital sites and how the visitors move around our forum when they are using it. This helps us to improve the way our forum works, for example, by ensuring that users are finding what they are looking for easily.
    • Functionality cookies. These are used to recognise you when you return to our forum. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
    • Targeting/ Re-marketing cookies. These cookies record your visit to our forum, the pages you have visited and the links you have followed. We will use this information to make our forum and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose, so they can show content and advertisements that you have shown interest in on our website, about us when you visit their website or digital platform.

    Third-party cookies set for the Versus Arthritis Online Community

    Please note that third parties services used by Versus Arthritis across all of our digital platforms and services (including, for example, advertising networks and providers of external services like web traffic analysis services) may also have cookies, over which we have no direct control, but need to use on our digital platforms to deliver the service. The function of these cookies are likely to be analytical/performance or targeting/remarketing cookies.

    Name: Google Analytics - _ga

    Cookie Description: Enables us to know what pages, content and activity a user has done for site analytics and performance measurement.

    Function: Analytical/performance cookie

    Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

    Expiry: 24 months

    Privacy Policy: https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk

    Name: Google Analytics - _gat

    Cookie Description: Limits the collection of data on high traffic sites or peak usage times. It expires after 10 minutes and does not collect data.

    Function: Analytical/performance cookie

    Purpose: Used by Google Analytics to throttle request rate.

    Expiry: Session

    Privacy Policy: https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk

    Name: Google Analytics - _gaid

    Cookie Description: Enables us to understand how a visitor to our forum uses the forum by generating analytical data.

    Function: Analytical/performance cookie

    Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

    Expiry: Session

    Privacy Policy: https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk

    Name: Google Analytics - _gaidt

    Cookie Description: Enables us to understand how a user to our forum uses the forum by generating analytical data.

    Function: Analytical/performance cookie

    Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

    Privacy Policy: https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk

    Name: Google Analytics - collect

    Cookie Description: Collect is a pixel that enables us to understand what browser and device (ie mobile or desktop) the user is using and which website or social media platform they have used, alongside ours.

    Function: Targeting/ Re-marketing cookies.

    Purpose: Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.

    Expiry: Session

    Privacy Policy: https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk


    Name: Google Analytics - _gcl_au

  • Sharon_KSharon_K Posts: 163 admin

    Cookie Description: Enables us to understand how a user to our forum uses the forum by generating analytical data.

    Function: Analytical/performance cookie.

    Purpose: Website statistics and optimising the functionality of the website.

    Expiry: 3 months

    Privacy Policy: https://policies.google.com/technologies/partner-sites?hl=en-GB&gl=uk

    %-tk

     This token is anonymous and is used for CSRF protection. Cannot be opted out of.

    %-Vv

    This token is anonymous and is used to track visits.

    Cannot be opted out of

    %-vA

    This token is used for Analytics tracking and is anonymous for EU users.

     We store several pieces of information on this single cookie:

     Privacy Mode - A numeric flag, used to determine how much we anonymize a user's data when tracking analytics. This value is automatic, based on the detected country of origin.

     Session ID - A randomly-generated ID used to track signed-in-user activity. This value is reset between visits to the site.

     Secondary Session ID - A randomly-generated ID used to track events that could include guest data (e.g. page views).

     UUID - A randomly-generated ID used to uniquely identify the user. This ID can persist between site visits but only lives in the user's analytics cookie.

     Cannot be opted out of -- however, sites can disable Vanilla Advanced Analytics.

     Note: EU users are automatically opted out.

    __vnf

    This the Troll Management cookie. It is not anonymous and persists after logout. It's not used by anything except the Troll Management addon. It is only initially assigned when users log in and does not apply to users who remain guests.

    This is a randomly-generated ID we use to "fingerprint" users to determine if one user is utilizing multiple accounts on a community. It is not derived from any PII.

    Cannot be opted out of -- however, sites can disable the Troll Management addon.

    vf-%-sid

    This is a "session" cookie (sid = session ID). The value maps to a row in Vanilla's Session table. This table is used to temporarily store information for a user. More often than not, this cookie is created as part of an SSO sign-in (although it can also make an appearance when users initiate the "forgot my password" workflow). Depending on the SSO method, Vanilla might need to "remember" some initial values to complete sign-in, after the user is redirected back to the site from the authentication provider

    __cfduid

     Cloudflare uses 2 cookies, both named __cfduid. These live on:

       .v-cdn.net

    Yourforums.vanillacommunities.com

    These are used to identify individual clients behind a shared IP address and apply security settings on a per-client basis.

    For example, if a visitor is in a coffee shop where there may be several infected machines, but the specific visitor's machine is trusted (for example, because they completed a challenge within your Challenge Passage period), the cookie allows Cloudflare to identify that client and not challenge them again. It does not correspond to any user ID in your web application and does not store any personally identifiable information.

    Full description here: https://support.cloudflare.com/hc/en-us/articles/200170156-What-does-the-Cloudflare-cfduid-cookie-do-

    __cfruid

    Another Cloudflare cookie related to rate limiting

    Basically, it makes sure that different users on the same network (sharing the same IP) doing requests to rate-limited URLs won't be counted as one user in order to avoid rate limiting issues.

     Versus Arthritis Copyright © 2018 Versus Arthritis. Formerly Arthritis Care, part of Arthritis Research UK. All rights reserved. Registered Charity Nos. 207711, SC041156 Registered office: Copeman House, St Mary’s Court, St Mary’s Gate, Chesterfield S41 7TD 

     

    Reviewed January 2020  

    Next review date: January 2021  

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