bloomin' hospital!!!!

suzster
suzster Member Posts: 1,328
edited 4. Jun 2009, 04:00 in Living with Arthritis archive
i'm so annoyed. i had to cancel a rheumy nurse appointment a few weeks ago so phoned thyem and they rebooked it for today, 3rd june at 11.05am. so i got my mum to drop me off at hospital and she took sarah (my littlest one!) to a local park. but when i went to book in they told me my appointment was actuall on the 4th june at 10.30am
i wrote the appointment down while i was on the phone to bool it and even double checked before i finished the call, so i know i wrote it down right, but anyway even if i got the day wrong, even though i always see the nurse on a wednesday, the time is totally different. then she went on to say that its an hour appointment because it's the 1st time i've seen the rheumy nurse, erm no!!
so evetually i had to rebook as i can't expect my mum to take me again tomorrow as she had cancelled plans to take me. so i've rebooked it for 24th because i already have an appointment with hand surgeon that day, so i know it is the right day!

anyway, i've already had problems with the hand surgeon appointment this week. i got a letter telling me my appointment was on 22nd june, this was a few weeks ago, the last week i got a letter saying that they had to change my appointment from the 22nd to the 10th, all good, then last weekend i got a 3rd letter confirming my appointment on the 24th? erm, i was confused! i rang the clinic and they said that my appointment is on the 24th, they obviously forgot to tell me they'd changed it, again!
it seems to me they are slightly disorganised.
so any way, even though i really needed to see thew rheumy nurse as my neck has become very stiff, i now have to wait!
grrr! moan over!
sue

Comments

  • frogmorton
    frogmorton Member Posts: 29,880
    edited 30. Nov -1, 00:00
    HEy Suz
    Is that a case of the left hand not knowing what the right hand is doing? :wink:
    Seriously though what a nusicance they are. Isn't it annoying to be mucked about like that?
    I hope the littley enjoyed her time with her Nan anyway :!: :wink:
    And now at least all apts are on the same day! Which is good - only ne lift!
    Hope you are doing ok?
    Take care
    Toni x
  • valval
    valval Member Posts: 14,911
    edited 30. Nov -1, 00:00
    hi they would make a fuss if u made that kind of mistake we all made them but u would think they would b more carefull knowing u would have problems getting there as most people on here seam to have mobility problems hope your neck bit better :)
    val
  • suzster
    suzster Member Posts: 1,328
    edited 30. Nov -1, 00:00
    thanks, yes it was annoying, but still sarah loved the park, she tried to run away when my mum said it was time to go, when they picked me up sarah was still grumbling, park, park please mummy was all she kept saying!!

    well, my neck is so sore, it's getting unbearable now, i can't turn my heaf much and as seems to be a common problem, sleep is awfyl, can't get comfy etc!! still, i'm sure it'll settle soon, please!!!
  • skezier
    skezier Member Posts: 11,333
    edited 30. Nov -1, 00:00
    Hi Sue,

    there is nothing more annoying than when you get your self geared up and they say Oh its next week, month or year! I got to the point now that I ring couple of days before to check! I don't have the best memory and haven't phoned about my appointment tomorrow........ I don't mind that one being cancelled! :wink:

    I hope they will at least sort you out when they do see you and the 24th isn't too much longer I guess? take care, Cris x
  • colinone
    colinone Member Posts: 1,039
    edited 30. Nov -1, 00:00
    Hi Sue, I know how busy these people are but they could have tried to slot you in. Its a pain when this soort of thing happens. Some times its a great effort to get to the hospital for appointmens and your offten dependant on others to help you get there.
    Hope your feeling better soon
    Colin
  • mike77
    mike77 Member Posts: 879
    edited 30. Nov -1, 00:00
    suzster wrote:
    i'm so annoyed. i had to cancel a rheumy nurse appointment a few weeks ago so phoned thyem and they rebooked it for today, 3rd june at 11.05am. so i got my mum to drop me off at hospital and she took sarah (my littlest one!) to a local park. but when i went to book in they told me my appointment was actuall on the 4th june at 10.30am
    i wrote the appointment down while i was on the phone to bool it and even double checked before i finished the call, so i know i wrote it down right, but anyway even if i got the day wrong, even though i always see the nurse on a wednesday, the time is totally different. then she went on to say that its an hour appointment because it's the 1st time i've seen the rheumy nurse, erm no!!
    so evetually i had to rebook as i can't expect my mum to take me again tomorrow as she had cancelled plans to take me. so i've rebooked it for 24th because i already have an appointment with hand surgeon that day, so i know it is the right day!

    anyway, i've already had problems with the hand surgeon appointment this week. i got a letter telling me my appointment was on 22nd june, this was a few weeks ago, the last week i got a letter saying that they had to change my appointment from the 22nd to the 10th, all good, then last weekend i got a 3rd letter confirming my appointment on the 24th? erm, i was confused! i rang the clinic and they said that my appointment is on the 24th, they obviously forgot to tell me they'd changed it, again!
    it seems to me they are slightly disorganised.
    so any way, even though i really needed to see thew rheumy nurse as my neck has become very stiff, i now have to wait!
    grrr! moan over!
    sue
    Hi sue,

    That is a awful way hey treated you my health centre is always doing that to me, I had an appointment on tuesday the girl told me 2 nd june time 2.30pm , so I went down sat unil 3.00pm , got up and walked over to the information deask and asked if I had a appointment , the girl looked at her computer screen and said no sorry, I said oh thought it was today she sid oh wait there it is yes yes , you do have but its for 2.40pm , i said ok shook my head and walked away , now they are always doing this I think they love to annony us :):):)

    All the best for your appointment on the 24

    Mike R & hazel & Mike JR :D:D:D:):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):)
    Mike R & Hazel & MikeJR
  • suzster
    suzster Member Posts: 1,328
    edited 30. Nov -1, 00:00
    thanks, i came away thinking it was me that was going mad or stupid!
    i know i had the right time and date, after all the time they said was totally different and the fact the receptionist kept telling me this was my 1st appointment with the rheumy nurse, thats the bit i couldn't understand!
    oh well enough complaining now, i just wish they hadn't looked at me like i was lieing or insane!

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