mobility scooter on the blink

mike77

Hi All,

my scooter is broke , I was telling a man in the shop mobility shop about my battery and he advised me to charge it up for 24hrs , this I did but when I tried it out it only took me 1/2 mile and then stared to run down , so when I got home I charged it up again only thing was the momment I connected the charger to the scooter it blew the fuse , now charger wont work , but the funny thing is my scooter has some life in the battery just enouh to light up when switched on, but sadly goes red straight away.

So I am of the road for a while, unless they will fix it for me as it is still under gurantee or replace it

Mike R & Hazel & Mike JR

ninakang

Hi Mike, Hazel and Mike Jr

I'm sorry your scooter's on the blink. I don't know much about them I'm afraid but I'm glad it's still under guarantee.

I hope you're back on the road soon :-)

Nx

jaspercat

Hi Mike, Hazel and Mike J, hope your mobility scooter is repaired asap and at no cost to you love Jaspercatxx

colinone

Hi Mike, I am shure if your scooter is still under gaurentee they will fix it for you, Perhaps it was the charger at fault and not the batteries but they should find this out for you.
Take Care
Colin

frogmorton

Hi Mike
Too right they'd better fix it if it's still under warranty!
You've only had it five minutes and it has been your life-line!
Maybe the battery needs changing or the charger even?
Well get them out on monday to get it sorted. I know a good man down here in the midlands, but tha's not much use to you is it?!
I hope all is well with you all otherwise?
Toni x

livinglegend

mike77 wrote:

unless they will fix it for me as it is still under gurantee or replace it Mike R & Hazel & Mike JR

If under guarantee then they have to fix or replace it. However, the battery might not be covered as it could be classified as exempt, subject to normal wear and tear.

Hope that you are back on the road soon.

Joseph 8)

mike77

livinglegend wrote:

mike77 wrote:

unless they will fix it for me as it is still under gurantee or replace it Mike R & Hazel & Mike JR

If under guarantee then they have to fix or replace it. However, the battery might not be covered as it could be classified as exempt, subject to normal wear and tear.

Hope that you are back on the road soon.

Joseph 8)

wow :!: :!: :!: :!: I love the wee scooter, first thing on monday I will call them , the company was based in england , they are very good so hopefully they will fix it for me ( fingers crossed :?: :?: :?: )

Mike R & Hazel & MIke JR
p s ? i miss it

elnafinn

Hi Mike

Hope you get back on the road soon. We know you love your little scooter. Get on the blower, first thing monday morning and put on your authoritative voice. They will fix it for you. You have hardly had that scooter any time at all or that is what it seems.

How's Hazel doing and Mike JR? Are you having better weather this weekend than we are - cold, rainy and miserable over here!

Luv
Elna

vonski

Hi Mike

Sorry you can't get about a lot at the minute, you must make them fix it and get you back on the road. If you have to go to the CAB or Trading Standards but don't let them ignore you when it's still under warranty.

How are Hazel and Mike Jnr? Is Hazel feeling any better now? I hope so.

Love
Vonski x

mike77

hi all,

I will be on first thing monday morning telling them about my scooter, also got a call from CAB to say that they need my forms as a girl is going to appeal to the commissoner, :shock: :shock: :shock: I thought that was it , but the cab said no still on going .

Mike R & hazel & mike JR

dachshund

Hello Mike r & Hazel &jr.
If you dont mind me asking was your scoota new when you bought it.if so the shop you got it from should lend you a scoota while your's is being mended. when you get you scoota back charge it for 24 hour's and then 14 hour's dont take any notice of the green light.
i've had a scoota for 13 year's.
good luck i hope your out and about soon.
joan xx

mike77

dachshund wrote:

Hello Mike r & Hazel &jr.
If you dont mind me asking was your scoota new when you bought it.if so the shop you got it from should lend you a scoota while your's is being mended. when you get you scoota back charge it for 24 hour's and then 14 hour's dont take any notice of the green light.
i've had a scoota for 13 year's.
good luck i hope your out and about soon.
joan xx

Hi joan, it was from a fiance company in england , I would love them to say we will fix it and while we do here is one untill yours is ready. thereis power in the baterry but it is only nought to get me to the front door then it in he red and slowly goes dead . I have to rely on taxis again now , oh how I miss my sooter

Mike R & Hazel & mike JR

dachshund

Hello Mike.
Ring them tomorrow and tell them need to get out so you need a scoota.
if they wont help tell them you will go to your local paper and tell them your story.
good luck.
joan xx

debbieclap

Hi Mike r & Hazel &jr.
I had a similar problem with my scooter is less than 12 months old we had a problem with the shop I got it from so spoke to trading standards they said because of the cost of a scooter you have six years guarantee we spoke to the shop again and they did sort it. The manufacturer said you should charge the battery for a minimum of 8 hours if possible longer.
Hope you get it sorted soon
Debbie

mike77

I phoned up this morning , and was told they will pass this on for an enigheer to call out , they will phone you in two days time to arrange the call out , but if the work is not under the guanrtee it will cost :?: :?: :?: :? :? :? :? :? :? :? I am very confushed I thought , I just had to phone sit back and wait for someone to fix my scooter now I am worried that the engineer will say this is not under the gaurntee work so £75.00 call out and £109.00 to for new battery if he sys this then I will have to say no to the repair.

I wonder if I can say to them if you cant fix it then take bck the scooter and cancel all remaing payments , would that frighten them


Just fed up lets hope I can if it gets fixed and I can get out aain .

Mike R & Hazel & Mike JR

dachshund

Hi Mike & Hazel & Mjr.
how long have you had the scoota.
you could alway's go on the radio and say about your problem's.
how will you get any food you need help from some where.as you have no way of getting about.
when you phoned them did you say to them about not being able to get any food.
joan xx

mike77

dachshund wrote:

Hi Mike & Hazel & Mjr.
how long have you had the scoota.
you could alway's go on the radio and say about your problem's.
how will you get any food you need help from some where.as you have no way of getting about.
when you phoned them did you say to them about not being able to get any food.
joan xx

Hi joan, I got the scooter last september , so still under gauntree . about the food we get it delivered by tescos van . the girl said if its not work under the gauntree then I pay the repair.

Mike R & Hazel & mike JR

dachshund

Mike R and Hazel and JR.
When you bought the scoota you should have had new batterie's with it they have a guarrantee to last a year. so they should replace them free of charge. the only thing you have to pay for in the year is if you get a punture.
joan xx

woodbon

Hello, Thats bad luck,expensive bad luck. Try not to be too down, you'll soon be back on the road. I know how you feel as I live in the country with no busses and my hand is still too sore to drive.
Love Sue

livinglegend

mike77 wrote:

I wonder if I can say to them if you cant fix it then take bck the scooter and cancel all remaing payments , would that frighten them

Have the local radio's number on your mobile. Then if you need to, ask the engineer to wait as you want to talk to a reporter about the actions of the company as you are doing research on how disabled people are being ripped-off. Insist that to be fair he/she should give the reporter the company's side of the rip-off story.

Local radio (especially) and freebie newspapers are always wanting human interest, local stories. Local radio stations will sometimes break into a program to let you have your say live on-air or record it for the news or primetime.

Above all, be positive, don't prejudge the situation, it could all be OK.

Joseph 8)

mike77

livinglegend wrote:

mike77 wrote:

I wonder if I can say to them if you cant fix it then take bck the scooter and cancel all remaing payments , would that frighten them

Have the local radio's number on your mobile. Then if you need to, ask the engineer to wait as you want to talk to a reporter about the actions of the company as you are doing research on how disabled people are being ripped-off. Insist that to be fair he/she should give the reporter the company's side of the rip-off story.

Local radio (especially) and freebie newspapers are always wanting human interest, local stories. Local radio stations will sometimes break into a program to let you have your say live on-air or record it for the news or primetime.

Above all, be positive, don't prejudge the situation, it could all be OK.

Joseph 8)

just going to sit back and waitand see what happens

Mike R & Hazel & Mike JR

airwave

Now there is a business for a new firm, AA/RAC for motorbility scooters, no fuss, just call them out if they can't repair then it goes straight to repair shop and you go home or get a hire one to replace it.

There must be a fair few of these scooters around now? Must be worth a few pounds a year if you fear breaking down?

8)Its a grin, honest!

livinglegend

Daft as it seems, your Home Insurance Policy may contain a clause for repairs to damaged 'invalid carriages'. It could be in the Contents section as NOT exempt from the policy. I.e., in the bit where it gives a list of what is not covered, it may say (other than, blah, blah, wheelchairs, invalid carriages, blah) which means it IS covered.

Complicated, but worth a look.

Joseph 8)

frogmorton

Any news yet Mike?
Toni x

mike77

frogmorton wrote:

Any news yet Mike?
Toni x

Hi , Still no news , as they are based in England , they are waiting until they have another scooter to fix ,then its worth there while coming over... cant wait untilmy gauntree is upthen I can get someone here in Northen Ireland to fix my mobility scooter when it breaks down.

Mike R & Hazel Mike JR

mike77

I rang again just to make , that someone was calling , I was stunned to be told that they think the scooter is ok, so I read the riot rack to the girl and she put me through to the workshop.

Told the fellow the problem and he knew straight away that it was charger, so he sent meabrand new charger and fuse, it came this morning by special delivery.

now why did they not do that when I first phoned on Monday, cant wait until the scooter fully charged, stand back pavements here i come
thank you all for your great support YOUR THE BEST :
mike r & Hazel & Mike JR