So so mad

queenfan

I have not seen my rheumy for two years, then found out why my consultant left the hospital.
My doctor decided to make me an urgent appointment ,
do to my symptoms getting worse,
I received a phone call from a very pleasant lady
on Monday 3rd may asking if I could attend an appointment on Saturday May 8th, I was over the moon the same lady rang me back on the Thursday to say she was sorry but they had cancelled the clinic,I was so disappointed.
Then 2 weeks ago I still hadn't received any appointment so decided to ring the hospital to find out when they were going to send for me,the woman that I spoke to was so nasty said I hadn't turned up for my appointment, I tried to explain about someone calling to say it was cancelled, but she was having none of it, told me she could not help me to go back to me GP.
I came off the phone in tears, so decided to ring consultants secretary.
Had the shock of my life it was the same woman I had just spoke to, She said haven't I just spoke to you, I said yes & I am very upset, why is that then she said, I explained why then she said I know nothing about the cancellations, the clinic went ahead, it must have been when they thought he was going to be stuck in Jordan.
we will no longer be having a rheumatologist clinic at the hospital, because the PCT are taking it over so it will be in the community from now on, but I will get you in when available.
I saw my GP told her about what had been said, so she sent this lady a nasty letter telling her it was not my fault, when I'd been told the clinic was cancelled so asked for another appointment ASAP.
I received a letter today for September 17th is that urgent :roll:
I've rung my doctor today who is probably as fed up as me,
RANT OVER
Sue xx

speedalong

Hi, not surprised you are ranting!! How inefficient ...

Hope your efforts combined with that of GP help you get an appointment sooner.

When all sorted ... AND you have had the appointment, you could always make a complaint via PALS...

Speedy

marion1952

That's really bad Sue.. Is there another hospital you could go to that's not too far away?

Marion

airwave

marion1952 wrote:

That's really bad Sue.. Is there another hospital you could go to that's not too far away?

Marion

Well, if thats one hosp dept. that does get cut, then it won't be missed, will it! No excuse for bad manners.


8) Its a grin, honest!

skezier

Hi Sue,

I am so sorry you have been mucked around so much, it makes me cross when they do this and then try and blame you!

I agree with Marion is there another hospital you could go to?

I really hope the gp can speed this up and to be honest the fact you haven't seen a rumo for two years is deplorable in its self.

Sending ((((( ))))) and so many hopes to you flower. Love Cris xxx

queenfan

Thanks Speedy, Marion & Airwave I don't know why we have to suffer, I said to a friend earlier, I think most of this is my own doing because I am not pushy enough, I all ways think well there are a lot worse off than me,
but i just can stand much more of this pain plus not sleeping,
It doesn't help being taken off all my anti- inflammatory due to having a damaged kidney, so have a lot of swelling
thank you all for listening
take care Sue xx

queenfan

Aww thanks Cris, No the two nearest hospitals run long side each other same trust,
It's bloody maddening at times,
nice to hear from you Cris hope you are doing OK,
you know me I don't write on here much but have my moments,
I still read lots of threads thou not lately, with all this going on
love Sue xx

skezier

Hi Sue,

Well its always nice to see you flower

I really hope the gp can speed it up and I know what its like to have the choice of just one hospital.... that isn't very good.... but the rumo department is brilliant which helps... shame about the rest

I really hope you get it moved forward to a quicker appointment and sending a sheep slimmed ((((( ))))) cus I haven't changed yet :roll: Love Cris xx

Wonkylegs

HI Sue,

good to see you but not good to see why

sorry you had such awful treatment ..... if you were told it was cancelled what could you do but believe them?!

Good job you sound to have a supportive GP.

keep asking and then hopefully you will get an earlier appointment.

hugs
WOnkyx xxx

queenfan

Hi Wonky it's good to see you too.
yeah My GP seems to want to help,
Lets just hope I get somewhere so fingers crossed
love Sue x

frogmorton

Hi Sue

Good to see you Where you been?

Not impressed with teh way you were treated, but you knwo I am impressed that you told her waht was what - and you got your point accross - well done.

Sept 15th is still a way off. Glad taht the gp is supporting you and i hope the times goes quickly

Love

Toni xx

dreamdaisy

You are having a rough time at the moment, especially if you are having to cope without meds to alleviate symptoms. I am so sorry, queenfan, it's rough with meds, rough without. Does sunshine help in any way at all? Probably not! DD

carola

Hi Sue

What a bl**dy awful thing to happen.

Karma will get the nasty 'lady' so just concentrate on positive thoughts to feel a bit better.

Good on you for not giving in to them.

Keep contacting them to try to grab a cancelled appointment.

Good luck.
Caol

bubbles

That's terrible Sue, a similar thing happened to me with a cardiac appointment, but was resolved.

I would have a word with the PCT, they have to respond to complaints and it looks bad on their patient feedback reports.

The manner in which you were spoken to breaks hospital guidelines, so they are definately at fault there.

There is a maximum wait time for seeing a consultant, I forget what it is.

Glad your GP is supportive, that does help.


Take care, XXX Bubbles

skezier

Hi Sue,

I hope you have heard of a cancellation? Leaving you a bucket of hopes and a bucket of ((((( ))))) Love Cris xxx

queenfan

Thanks for the info bubbles, It's funny a good friend of mine said exactly what you have just said about the PCT.
it is a pain excuse the pun when you know they are to blame,
I just hope my GP can make some head way :roll:
Take care x

Cris aww thank you for that. NO heard nothing yet keep waiting for post but I suppose it's early days yet. I don't think that woman will back down, :oops:
love Sue xx

frogmorton

NO news yet then Sue?

Maybe tomorrow....

Sending you my best too.

Love

Toni xx

queenfan

Thanks Toni
No not heard anything yet thankyou for your support.
will let you know if I every get it changed
Sue xx

ironic

This so not good. What a way to treat people. I know it's hard to stand up for yourself, i'm the same. BUT at the end of the day it's your health that matters most. Hope you hear something soon.

Lv, Ix

queenfan

I do to what a blasted game hey, thank you
Ironic, it we have to fight for ever thing these days,
take care sue x

skezier

Hi Sue,

Just dropping in a ((( ))) and a hop you hear something today. love Cris xx

queenfan

Well still No appointment,
been poorly all night, felt sorry for hubby, I've been & still am in a lot of pain.
I had to get changed twice in the night due to sweating, all my joints were on fire, I haven't felt to bad for a few days, could cope with what pain I had, but now god knows whats happened,
MUST BE ALL THE SWEARING I'VE BEEN DOING,
naughty me :roll:
love to all xx

dreamdaisy

I am so sorry. I have been waving my arthritis wand like mad, hoping that all those that have done you wrong will have a taste of it, but the only outcome so far is an aching arm. I will carry on tho - they deserve it! DD

queenfan

Aww Thanks DD I knew I could depend on you
perhaps if I don't think about it, I will receive a letter
I can just see that womans face, If my doctor has got on at her she will be really hacked off :oops:
Sue x

speedalong

If my doctor has got on at her she will be really hacked off

That is less than she deserves.

Have you checked with GP that he has got in touch ok ?

Hope letter comes soon.

Speedy

queenfan

No speedy I haven't,but I'm sure she wouldn't let me down,
she can be very feisty, from what I can see,
she reminds me of a good friend I have.
I hope I don't meet that woman at the hospital
face to face :oops:
Sue x