Audio Typing & Lorenzo

elainebadknee
elainebadknee Bots Posts: 3,703
edited 8. Aug 2010, 12:42 in Living with Arthritis archive
Just to let people know certain hospitals now have a system called a Lorenzo which means the audio typing previusly undertaken by UK workers is now being sent to India. They do the same as audio typists, leave question marks when cant understand a term/word, and send back to UK for them to check and send out....
Isnt it ludicrous and yet another job being taken away....Still if you get a monkey you only get peanuts. I personally hope as an ex audio typist this system falls flat on its ****. We have enough poles, thai's and whatevers in this country...


Elaine

Comments

  • frogmorton
    frogmorton Member Posts: 29,772
    edited 30. Nov -1, 00:00
    What is this Elaine??

    Dont get it?

    Is this ANY audio typing or thngs confidential like medical stuff?? :shock:

    Bet they get paid b***er all too :(

    Love

    Toni xx
  • elainebadknee
    elainebadknee Bots Posts: 3,703
    edited 30. Nov -1, 00:00
    Hi Toni

    Well bigger companies such as NHS are phasing it in now as its cheaper to send to India and back than pay an british person to do the work, thus losing that profession here......

    Elaine
    frogmorton wrote:
    What is this Elaine??

    Dont get it?

    Is this ANY audio typing or thngs confidential like medical stuff?? :shock:

    Bet they get paid b***er all too :(

    Love

    Toni xx
  • robertls
    robertls Member Posts: 2,304
    edited 30. Nov -1, 00:00
    So......If we get all this work done 'elsewhere'..........presumably for less money.......

    Does that mean we will have more money for replacements joints etc???

    Hhhhmmmmmm.......now there's a difficult one....

    Back to money again...

    Rob x a045.gif
    Roba045.gif
  • woodbon
    woodbon Member Posts: 4,969
    edited 30. Nov -1, 00:00
    Hi, NOt all work is sent out of the country, its up to the management. Some hospitals do send stuff too, (or at least they did), I think I read somewhere that the costs of sending badly written and incorrect work out was causiing a re-think in some companies. I don't know if any NHS work is going abroad, this wasn't just for cost, it was also because of a lack of trained staff.

    Personlly I feel its wrong to send sensitive information out of the country, who knows who sees and copies this work. Also its more jobs lost and now we need more jobs in this country. Love Sue
  • elainebadknee
    elainebadknee Bots Posts: 3,703
    edited 30. Nov -1, 00:00
    Hi Rob

    Well yes it always is aint it.....Makes me wonder why we bother voting....

    Wont be any more money for joint replacements.....CAn bet you that, they will spend it on drug addicts....

    Elainex
    robertls wrote:
    So......If we get all this work done 'elsewhere'..........presumably for less money.......

    Does that mean we will have more money for replacements joints etc???

    Hhhhmmmmmm.......now there's a difficult one....

    Back to money again...

    Rob x a045.gif
  • elainebadknee
    elainebadknee Bots Posts: 3,703
    edited 30. Nov -1, 00:00
    Well no o9f course i can only comment on my area. I got told by an NHS worker who I swim with at hydrotherapy. She has rheumatiod arthritis was diagnosed 9 months ago. She has 2 jobs at our hopsital, one with cardio rehab and another in a department I cant remember, anyway since she has been off no temps taken on, nobody doing work for her apart from a nurse trying to do an hour or so between shifts......
    When i passed all my tpying exams RSA 1, 2 & 3 I had never done audio but got it in my first job. Trouble is when you try to apply for NHS or legal they want you to have had expereince/certificfates in that field...Often all you need is someone to give you a break but it dont always happen. I had never done work for IFA's before so had never heard of lots of financial terms etc before I had my first job.....If only emplyers would give people a chance it would make a difference, i even worked while studying on my day off for a small college to try and show how keen I was.

    Elainex
    woodbon wrote:
    Hi, NOt all work is sent out of the country, its up to the management. Some hospitals do send stuff too, (or at least they did), I think I read somewhere that the costs of sending badly written and incorrect work out was causiing a re-think in some companies. I don't know if any NHS work is going abroad, this wasn't just for cost, it was also because of a lack of trained staff.

    Personlly I feel its wrong to send sensitive information out of the country, who knows who sees and copies this work. Also its more jobs lost and now we need more jobs in this country. Love Sue
  • dreamdaisy
    dreamdaisy Member Posts: 31,520
    edited 30. Nov -1, 00:00
    Just to throughly muddy the waters here, the general decline in written English is accelerating at a truly rapid pace. It wouldn't surprise me that 'foreigners' are writing up notes etc, as their standards of spelling and grammar are likely to be higher. The teaching of our language in schools is currently poor. Efforts have been made, and are being made, to improve literacy skills but we are close to the top (or bottom depending on one's view) of European adult illiteracy rates. DD
    Have you got the despatches? No, I always walk like this. Eddie Braben
  • janie68
    janie68 Member Posts: 1,186
    edited 30. Nov -1, 00:00
    DD

    Where did you get your info from about Britain being at the bottom of adult illiteracy table?

    I think texting has a lot to do with general spelling and grammar in schools as it has integrated into the English language so much. Essays that are marked by teachers even include text speak!

    Janie
  • dreamdaisy
    dreamdaisy Member Posts: 31,520
    edited 30. Nov -1, 00:00
    I've been involved with adult literacy schemes over the years, and there has also been a decline in literacy standards amongst teachers. I know that language is a fluid and ever-changing medium, but the poor written work of many does reflect this decline. It seems odd to me that essays including text-speak are marked. That validates it as 'correct' language. It's fine in its context, texting, but not for formal work. Medical and legal secretaries do need to have good literacy levels, both are specialised areas of work. To get by as an adult the realistic minimum reading/spelling ages are 10 years. Too many fall below this level and struggle as a result. DD
    Have you got the despatches? No, I always walk like this. Eddie Braben
  • annie_mial
    annie_mial Member Posts: 5,614
    edited 30. Nov -1, 00:00
    Years ago in another life I was both........a legal secretary first, then, when my daughters were born, I worked from home as an audio typist typing medical and pathological reports.

    DD I agree so much about the decline in the language; it fills me with rage and frustration even now when I see badly written reports/documents/laws even! Mostly written by those who should know better..............

    Annie
  • dreamdaisy
    dreamdaisy Member Posts: 31,520
    edited 30. Nov -1, 00:00
    Ahem. 'Written mostly' possibly! Spoken language and the written version are used for different purposes. Speech can be slangy and casual but written communications are, by their very nature, far more formal. Shopping lists, notes to say where you've gone, fine, be sloppy and use abbreviations but letters and reports should be correct. The art of essay writing has disappeared. It is a skill and it does take practice, but no-one nowadays seems to have the time or inclination to work at these things. DD
    Have you got the despatches? No, I always walk like this. Eddie Braben
  • skezier
    skezier Member Posts: 11,333
    edited 30. Nov -1, 00:00
    Hi Elaine,

    There was a program about this and the selling of our medical notes in India! Its not even safe! But the NHS is now run as a business and maybe it does have to be careful of money to continue but with this lot... it will be private soon!

    Hope your having a good day? Cris x

    Hi DD,

    I struggle with 'formal' but at least i try. I know what you mean about sloppy language in formal letters and think its a shame. I don't understand the rules of the English language but I do a lot of writing and I g go over it a few times to give it professional look and while I do that my presentation gets better for a while..... but...... I am sure I unknowingly break all the rules of English cus they just seem to become gobbledygook when I am told them...... Silly isn't it?! Ope u av a gud a'non :lol::lol: Cris xx
  • dreamdaisy
    dreamdaisy Member Posts: 31,520
    edited 30. Nov -1, 00:00
    You do very well indeed skezier. English is a minefield, but you navigate it with some skill. DD
    Have you got the despatches? No, I always walk like this. Eddie Braben
  • skezier
    skezier Member Posts: 11,333
    edited 30. Nov -1, 00:00
    I try DD cus I do a lot of writing and well it mattes doesn't it? Though it doesn't.....they don't break sentences right, they don't use the right words in the throw away mags and I don't think that helps! Mind....... they are useful :lol: Cris xx

    oops missed out the don't :oops:
  • dreamdaisy
    dreamdaisy Member Posts: 31,520
    edited 30. Nov -1, 00:00
    Easily done, hun, easily done. Fret ye not. DD
    Have you got the despatches? No, I always walk like this. Eddie Braben
  • annie_mial
    annie_mial Member Posts: 5,614
    edited 30. Nov -1, 00:00
    Ooops! :oops: Help! It's rubbing off...........

    Better get another proof reading job.........

    Annie