Letter

nanasue
nanasue Member Posts: 465
edited 9. Oct 2010, 05:12 in Living with Arthritis archive
Hello everyone,
hope you are all having a better day with the sun shining. I don't know if you remember, I wrote a letter to the consultant saying I wasn't happy with the way I'd been treated by him and the nurse, I also sent a copy to my GP and PALS. After 4.5 weeks I still hadn't received a reply, so I wrote to the quality assurance department. I was surprised to get such a quick reply (the day after they received it), but they are looking into it and will get back to me within 2 weeks, so that's a result of sorts, it will be interesting to see what they have to say. I also have an appointment on Monday, but I'll ask not to see him, I don't think that would be a good idea. Hopefully if I see someone else I might get my questions answered. Please keep your fingers crossed for me. I'll let you know how it goes.

Sue x

Comments

  • frogmorton
    frogmorton Member Posts: 29,786
    edited 30. Nov -1, 00:00
    Oh Sue

    I can't believ this is still dragging on for you :(

    I hope you get on ok at the docs.

    All the best

    Toni xx
  • jordansmum
    jordansmum Member Posts: 257
    edited 30. Nov -1, 00:00
    hi sue do not worry about going back to see them when i complained about my treatment it was never mentioned and i must admit the following appointment went very smoothly it was far better than the first with a good examination and all questions answered all be it by a different dr .
  • hileena111
    hileena111 Member Posts: 7,099
    edited 30. Nov -1, 00:00
    Hi Sue
    Keep us updated on what happens

    Love
    Hileena
  • dorcas
    dorcas Member Posts: 3,516
    edited 30. Nov -1, 00:00
    Hi Sue,

    what a long time to have to wait... but good for you for taking action!

    ... and good luck for Monday. Hope you are taking a list of questions for whoever you might see. :wink:

    Iris xxx
  • nanasue
    nanasue Member Posts: 465
    edited 30. Nov -1, 00:00
    dorcas wrote:
    Hi Sue,

    what a long time to have to wait... but good for you for taking action!

    ... and good luck for Monday. Hope you are taking a list of questions for whoever you might see. :wink:

    Iris xxx You bet I'm taking a list!!!!