advice needed

valval

hi my lap top dead mother board gone so need to get new one which are the best ones less probs with hardwear overheating ect

valval

about £400

valval

thanks rehab other was very fast but power adaptor went battery would not hold its charge and the mother board went and less than two years old

mirabella

The WHICH? is a really good advisory mag for everything! Mirabella

livinglegend

valval wrote:

thanks rehab other was very fast but power adaptor went battery would not hold its charge and the mother board went and less than two years old

If it is less than 2 years old then you may be able to claim for repair under an EU directive. The EU directive in question is 1999/44/EC. The important bit, on page 7, is that: 'A two-year guarantee applies for the sale of all consumer goods everywhere in the EU. In some countries, this may be more, and some manufacturers also choose to offer a longer warranty period.' http://ec.europa.eu/publications/booklets/move/64/en.pdf

Print out and take the directive to your original supplier and ask for repair or refund. If/when they look blank, ask them to take it up with their bosses and leave your name and contact details.

At the worst, you should get a really generous discount on a new laptop to keep you happy. Ask!

To help choose a new laptop: look here for ideas: http://www.techradar.com/news/mobile-computing/laptops/20-best-laptops-in-the-world-today-706673?artc_pg=2 Always ask for a discount, as they need good sales at this time of the year.

Joseph

mellman01

Don't get a Dell whatever you do their crap, get an Acer their ok but Dell I'm sure stands for del boy Trotter pile of US junk they is. if you can really afford it get a Mac they are the pup's nuts!.

valval

have heard about dells get a lot of people in moaning about there's thanks for all the tips have checked out link thanks you lot are great val