THEY DO PAYBACK

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bertyboy
bertyboy Member Posts: 1,860
edited 12. Feb 2011, 07:14 in Living with Arthritis archive
The DWP do pay pack if you speak to the right people , we had trouble with bank account last year had to change every thing to a new account , DWP tried paying the fuel payment into old account , it was returned to them , we rang and rang , youve had it , we even got a letter signed by the bank manager that it had been returned , still told we had had it , many phone calls later , we were fed up each call we were paying for its not free from the phone company we have V--gin , so hubbs takes his self to see MR P, MERCERS ,secretery , wow in days it was paid , we have now recieved the cost of the phone calls back , so dont give in to them , check your phone bills if you are having to pay for thier mistakes ,
I know i am a lady ,all life is a journey xx MAY xx

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  • caterina57
    caterina57 Member Posts: 1,424
    edited 30. Nov -1, 00:00
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    Well done Berty - it just goes to show persistence pays.
    Cath
  • barbara12
    barbara12 Member Posts: 21,281
    edited 30. Nov -1, 00:00
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    Well done Berty ...and thanks for sharing this....
    Barbara x
    Love
    Barbara