taking items back to shop

tkachev

I have an unused, still wrapped item to return to an electrical store (£30 dvd). On the receipt I have 21 days to return it but just realised today is the23rd day. Any one tried to replace an item over the stated limit? Does a few days extra really matter? Time has just flown by.

Elizabeth

only49

hi elizabeth

not sure about this but try giving your local trading standards a ring and see what they say, they always kept me right in the past, its worth ago.

julie47

Hi elizabeth I would certainly give it a go.

Hopefully just a couple of days won't make a difference.

Good luck
Juliepf x

livinglegend

Take it back as long as the seal is still intact. Don't point out the time limit to them, say bought recently and vaguely wave receipt. If it was paid for with a card they will normally want to recredit the same card.

Even if they say it is over the time, ask a supervisor for a goodwill payment in vouchers or have another DVD in mind and ask for a straight swap. If no go, save it for someone's birthday or ultimately flog off on ebay.

tkachev

A store credit. Of course they won't refuse that and not sure why I didn't think of that. Thank you Joseph. And thanks too to Julie and Sylvia for your replies too. Hope you are well?

Elizabeth

tjt6768

Any decent store should be ok with it, as stated, don't mention the date, just say it was bought in error or something.. If it's a fella bat those eyelids hun, lol...
Hope you get a decent outcome mi dear.

valval

costomers think they can bring anything back even when they have asked for wrong product broken packaging so un sellable still expect cash refund they get on my pip people who keep packaging intact and have recipt are few and far between go for it be polite you never know val

katknapp

Hi after 21 days its normally an exchange,unfortunatly a lot of till systems will alert the operator that the reciepts over 21 days,i know ours do,and its a pain to try and over ride the damn thing,good luck though hope they give a refundx

tkachev

Hi Cathy I think is the same shop where you work. I bought some Norton security for new laptop but my comp man said not worth installing, stick with AVG free. I meant to take it back straightaway but what with school extra days off, forms to fill , visits to prospective schools for my son and the odd day in bed due to arthritis my time ran out.

Elizabeth x

tjt6768

You'd be right to stick with AVG, totally free & very good, also user friendly.. We have that & Spybot Search & Destroy, also free.

Best of luck mi dear.

tkachev

Thanks Tony. I was just buying up loads of stuff as I had been let loose in the store. I had an £80 credit to spend anyway so that was an added incentive.Of course I got offered this and that insurance cover too and then Norton. I do have issues with my laptops as you know! So Norton seemed a good idea at the time.

I'm happy to get a credit note back as will be buying a new TV and printer soon.

Elizabeth

kneegirl

Hey

Kasperskey internet security are also very good

tjt6768

hope it works out for ya then hun, or have I missed the body boat? Have you already been? Sorry, I'm tired luv... Started off re potting one plant.... Three hours later I'm almost crying in pain but the garden looks a little neater.. Lol

You can get AVG & SPYBOT from downloads.com or CNET

Hope you are ok, I'm just about to have some curry n rice, lovely..

tkachev

tjt6768 wrote:

hope it works out for ya then hun, or have I missed the body boat? Have you already been? Sorry, I'm tired luv... Started off re potting one plant.... Three hours later I'm almost crying in pain but the garden looks a little neater.. Lol

You can get AVG & SPYBOT from downloads.com or CNET

Hope you are ok, I'm just about to have some curry n rice, lovely..

No you haven't missed the boat Tony. It won't happen before Monday. Crumbs I have had to give up gardening as a bit of weeding and pruning finished me off too. And curry and rice...lovely...tempting but promised myself a chinese take away tonight!
Take care Mr T,

Elizabeth x

tkachev

kneegirl wrote:

Hey

Kasperskey internet security are also very good

Thanks kneegirl. This has been recommended along with AVG. Thanks for the info...

E x

NinaKKang

So what happened at the store?? Did you get your refund? We must know!

Nxx

katknapp

Hi Cathy I think is the same shop where you work. I bought some Norton security for new laptop but my comp man said not worth installing, stick with AVG free. I meant to take it back straightaway but what with school extra days off, forms to fill , visits to prospective schools for my son and the odd day in bed due to arthritis my time ran out.

Elizabeth x

kaspersky or AVG are both good,i would probably go for kaspersky rather than AVG,xxx

tkachev

NinaKKang wrote:

So what happened at the store?? Did you get your refund? We must know!

Nxx

Well possibly will try to return it on Tuesday as daughter has a hospital appointment tomorrow middle of the day.

I will keep you all informed about the return of said goods. If no luck I will have to phone swap shop.

E x

NinaKKang

OK - thank you!

If all else fails, you could always try FB - have sold the odd thing or two by just putting it on my status - seriously!

Nxx