a company i cant recomend highly enough

only49

hello everyone

sorry i havent been on here for a long long time, but as i got something that might help lots of people on here i thought i post it, i hope the mods dont mind, i think if we can help someone then that is a good thing.

yesterday i was coming down the stairs and suddenly my stair lift ground to a halt, well jurked and for one scary moment i dont know why and the more i think about it was daft, :roll: :roll: but i had a feeling if i didnt get off quick things where going to be worse off, so as i was only 3-4 steps from the bottom, i thought i getting off here and i didnt think too much about it i just got off and stood at the bottom of stairs thinking how glad i was to be down, anyway i got on the phone and phoned the company and with the help of a neighbour tried different things to try and sort it, but to no avail, anyway i got a phone call this morning to say they will be with me just before lunch time tomorrow, at this point i think i should point out, i live on a scottish island and they are on the mainland in scotland, forres to be exact, and as always it seems to be that pesky bit of water that puts companys off, not this one, even though the company they got the stair lift through are being funny and not ha ha either about honnering the waranty which is for three years they still going to sort it out for me.

if you would like to know who they are PM me and i let you know.

frogmorton

Hi sylvia

well done you for getting excellent service.

Hope it stays 'well' now and doesn't let you down.

Love

Toni xx

barbara12

Gosh Sylvia I bet you were glad to see them, Im so glad they have mended it and like you say what good service.
It does put your mind at ease when you know, they will come out and mend it so quickly.

only49

thanks toni and barbara

yes its is good and i remebered what they said to me over a year ago " any problems let us know " well i did just that and it was there lunch time when i phoned as well.