CHASING DOCTORS AND HOSPITALS AGAIN

hileena111

After the pain clinic {in a different health authority} where I could only access 50% of their services....I rang Mr Kasis....Back specialist...his secretary and explained the situation to her.....she said she would pass it on to Mr Kasis but he wouldnt be in until Fri.

She then put me through to Northumberland Pain Clinic {my health authority} They said I should have been referred to them and could have accessed 100% of their services. They also said that people from the Newcastle area could only access 50% of their services but that didnt apply to me. Ring my GP and query it.

I've just rung the surgery and asked for a call back...so its now 4.30pm Dont know when and if she will call but if she doesnt I'll ring tomorrow again. Why do they make things so difficult.????

Love
Hileena

frogmella

Wow! You are getting messed around aren't you? I reckon your spinal chap might be the best bet to get things sorted. But I hope that you can get into the right pain clinic now. Hope your GP sorts it soon.
((()))

villier

Sorry to hear that Hileena you seem to be getting the run around it's so frustrating, I know how you feel I got tests done over two months ago and have phoned the consultants secretary twice and still no joy, hope you get things sorted out soon...............Marie xx

hileena111

Hi Frogmella and Marie
I'm getting used to chasing up appointments and things
Lets hope I get an appointment fairly soon IN MY OWN AREA pain clinic.
We'll see what they can offer

Love
Hileena

Numptydumpty

Oh Hileena, you are being messed around, how annoying for you.
I hope it all gets sorted soon.
Take care,
Numpty

ritwren

Sounds like you've been messed around Hileena, not good at the best of times, never mind when you're in such pain. I'd give the surgery a ring again early this morning and say you want either a home visit or a telephone consultation, that should get you a call if nothing else. Best of luck, try to stay strong.
Ritwren

hileena111

Morning all
Well I did get that call back from the GP....I shouldnt have been so sceptical :oops:
She said she didnt know any of that and would let the other doctors know about Northumberland and also let the receptionists know.

My original appt was Tuesday,
I phoned the GP on Wed
and on Thursday I got another call back from one of the admin staff. She said she had been told about the pain clinic and had a form for me to fill in. I popped up and got the form but it was their half day so I filled it in yesterday {Thur} and am going up this morning {Fri} to give it to them.

Not sure what will happen from here........the form was 6 pages long ....asking about physical probs, emotional probs etc :shock:

Love
Hileena

stickywicket

Well, it sounds like it's happening at last, Hileena, and that's good. I do think your GP should have known about the different pain clinics and access to them (or lack of) but I'm all in favour of professionals who are prepared to admit to gaps in their knowledge. I hope you have a smoother ride from now on.

hileena111

Hi Sticky
Update......
I took the form back to the receptionists this morning.
Spoke to the admin staff. They are going to post it off for me and they have made a telephone appointment with the Northumberland Pain clinic for the 27th Dec......so not sure where it goes from there....I suppose it depends on whether they have got the form or not by the time they ring me....hard to tell with the Christmas post.
I refuse to think anymore about it until the 27th

Love
Hileena

hileena111

Hi
Another slight update on this.
I had a call from the back specialists secretary.
She didnt know about the pain clinic appointment.
She rang me to tell
me that Mr Kasis was making a physiotherapy appointment for me
Nothing to do with the pain clinic
So thats a physio appt I'm waiting for and a telephone call on the 27th Dec re pain clinic
Love
Hileena

barbara12

Hi Hileena
Im sorry thought I had posted on your thread earlier
But I see you have an update..good for you and I do hope the physio helps....let us know how you get on xx

hileena111

Hi Barbara
Dont worry about it....you have enough to worry about yourself....hope the steroids last over Christmas.
27th Dec is a tel call from a contact center to triage me .......and then I will get a consultants appt.
The physio....dont know when I'll get that
:roll:
Love
Hileena

villier

Hi Hileena glad to see things are moving in the right drection for you at last..........Marie xx

ritwren

It sounds like you're going to be busy in the new year. That's good news, I hope you get some help soon.

hileena111

Hi
Another update.....I've got physio appointment for the 28th December.
That came from me ringing the consultants secretary and bringing her up to date with the pain clinic and asking her to pass it on to the consultant.
Its the same physio that I had before and we got on well.....he was the one that did the acupuncture as well.
So....here goes....maybe next year will be a bit better
Love
Hileena

frogmella

At least it looks like things are moving for you now. I really hope you can have a much better new year.
Helen
xxx