Three letters from NPower.

dreamdaisy Member Posts: 31,520
edited 19. Apr 2014, 04:12 in Community Chit-chat archive
This super-efficient group were my late Mother's energy suppliers, the letters are all dated the same and they all arrived today.

Letter one: thank you for paying the final sum of £***.** in full and we can confirm that the account is now closed.

Letter two: The final sum of £***.** remains outstanding and must be paid within seven days.

Letter three: We apologise for the delay in issuing your final account but hope to have it with you soon.

Ye gods. DD


  • stickywicket
    stickywicket Member Posts: 27,106
    edited 30. Nov -1, 00:00
    As they are clearly wasting their clients' money, could you claim for the time and postage :lol: If you were or bank or solicitor it would be upwards of £30 per letter.
  • barbara12
    barbara12 Member Posts: 21,276
    edited 30. Nov -1, 00:00
    Thats Npow** for you we are with them...but not for much longer... :lol: bills arrive months late...we pay them only to be told they should have been paid over a month ago... :?
  • tkachev
    tkachev Member Posts: 8,332
    edited 30. Nov -1, 00:00
    I'm not surprised by the 3 letters DD. I just hope you don't start to get demands for payment. You'd better keep the paid one in a very safe place.

  • frogmorton
    frogmorton Member Posts: 28,078
    edited 30. Nov -1, 00:00

    and DD listed in the perfect orderby yourself

    big smile from me :D


    Toni xxx

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