This super-efficient group were my late Mother's energy suppliers, the letters are all dated the same and they all arrived today.
Letter one: thank you for paying the final sum of £***.** in full and we can confirm that the account is now closed.
Letter two: The final sum of £***.** remains outstanding and must be paid within seven days.
Letter three: We apologise for the delay in issuing your final account but hope to have it with you soon.
Ye gods. DD
Have you got the despatches? No, I always walk like this. Eddie Braben