Three letters from NPower.

dreamdaisy
Member Posts: 31,520
This super-efficient group were my late Mother's energy suppliers, the letters are all dated the same and they all arrived today.
Letter one: thank you for paying the final sum of £***.** in full and we can confirm that the account is now closed.
Letter two: The final sum of £***.** remains outstanding and must be paid within seven days.
Letter three: We apologise for the delay in issuing your final account but hope to have it with you soon.
Ye gods. DD
Letter one: thank you for paying the final sum of £***.** in full and we can confirm that the account is now closed.
Letter two: The final sum of £***.** remains outstanding and must be paid within seven days.
Letter three: We apologise for the delay in issuing your final account but hope to have it with you soon.
Ye gods. DD
0
Comments
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As they are clearly wasting their clients' money, could you claim for the time and postage
If you were or bank or solicitor it would be upwards of £30 per letter.
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Thats Npow** for you we are with them...but not for much longer...
bills arrive months late...we pay them only to be told they should have been paid over a month ago... :?
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I'm not surprised by the 3 letters DD. I just hope you don't start to get demands for payment. You'd better keep the paid one in a very safe place.
Elizabeth,0 -
Classic!!
and DD listed in the perfect orderby yourself
big smile from me
love
Toni xxx0
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