Call centre geography lesson
Options
bimble
Member Posts: 42
I've just spent nearly an hour trying to persuade the people on Tescomobile helpline that Anglesey is not in Ireland, neither does it share a border with Ireland. Then a quick geography lesson about Wales being a country not a county! Aaagh!
0
Comments
-
Surely everybody knows that Anglesey is near the Outer Hebrides. Ye gods, it beggars belief but I am assuming that their call centre is located in the UK. I have had the odd occasion to ring our broadband provider whose call centre is located somewhere on the Indian sub-continent. Neither party can understand the other despite the common language. DDHave you got the despatches? No, I always walk like this. Eddie Braben0
-
No,' Sayeed ' told me he's in New Delhi! So then I felt guilty about complaining too much in case he got into trouble! I just suggested his bosses should provide extra training to make his life, those of the other two chatters I'd already tried, (and mine in this case) easier.0
-
we were asked if Manchester was in London..not really I said..then the reply is it nearby .... :shock: :roll:Love
Barbara0 -
I had to speak to someone a while ago, about insurance for a stone and thatch cottage - the person on the other end said 'what's stone & thatch?' - and she was supposed to be selling the insurance!0
Categories
- All Categories
- 2.3K Welcome
- 18 How to use your online community
- 30 Help, Guidelines and Get in Touch
- 41.1K Our Community
- 9.3K Living with arthritis
- 100 Hints and Tips
- 233 Work and financial support
- 740 Chat to our Helpline Team
- 4 Want to Get Involved?
- 396 Young people's community
- 10 Parents of Children with Arthritis
- 43 My Triumphs
- 136 Let's Move
- 26 Sports and Hobbies
- 20 Food and Diet
- 262 Coronavirus (COVID-19)
- 20 Community Feedback and ideas
- 367 Chat and News
- 43 Val's Cafe
- 289 Chit chat
- 11 News
- 4 Tails From The Cafe