Let's Hear it for Leeds Equipment Services
stickywicket
Member Posts: 27,761
My bath lift failed. It was prepared to let me down into the bath but not raise me up again. I'll spare you the details of the SW's double act in getting me out. Suffice it to say it would probably go viral on YouTube. Anyway....
10.45am - I rang Leeds Equipment Services to let them know. I then went out.
Midday - I returned to find a phone message saying the replacement might be delayed because their equipment store had been flooded when the Aire burst its banks.
12.15 – Another call to say could they deliver between 1-3pm.
2pm – new bath lift arrived.
I shall ring to thank them tomorrow. What fantastic – free – service!
10.45am - I rang Leeds Equipment Services to let them know. I then went out.
Midday - I returned to find a phone message saying the replacement might be delayed because their equipment store had been flooded when the Aire burst its banks.
12.15 – Another call to say could they deliver between 1-3pm.
2pm – new bath lift arrived.
I shall ring to thank them tomorrow. What fantastic – free – service!
If at first you don't succeed, then skydiving definitely isn't for you.
Steven Wright
Steven Wright
0
Comments
-
What brilliant service. I think they will really appreciate a thank you as I'm sure they don't get many.He did not say you will not be storm tossed, you will not be sore distressed, you will not be work weary. He said you will not be overcome.
Julian of Norwich0 -
What fantastic care.......good to know you won't be missing out on your relaxing bath time tomorrow.
Deb x0 -
A service of which they can be very proud. Glad you got sorted so quickly.0
-
Great service. Pleased you got it all sorted out.
Meg0 -
That is indeed very good and a credit to the organisation. I don't have any contact with the services here but when I needed an extra handrail put in on the second flight of stairs (back at the old house) that was arranged in less than a week which impressed me. I hope the replacement acts as it should. DDHave you got the despatches? No, I always walk like this. Eddie Braben0
-
That's great service! Especially with all the troubles with the flood! I bet you where over the moon.0
-
That's great. Our equipment service is also very good but it's the OT assessments that seem to take time.0
-
stickywicket wrote:My bath lift failed. It was prepared to let me down into the bath but not raise me up again. I'll spare you the details of the SW's double act in getting me out. Suffice it to say it would probably go viral on YouTube. Anyway....
10.45am - I rang Leeds Equipment Services to let them know. I then went out.
Midday - I returned to find a phone message saying the replacement might be delayed because their equipment store had been flooded when the Aire burst its banks.
12.15 – Another call to say could they deliver between 1-3pm.
2pm – new bath lift arrived.
I shall ring to thank them tomorrow. What fantastic – free – service!
That's great to hear, nice to hear that services sometimes are exceptionally good :-)0 -
Working in Social Services myself it's wonderful to hear when equipment failures are responded to so promptly. I hope the new bath lift proves to be as helpful for you as the previous one was.
GraceBTurn a negative into a positive!0
Categories
- All Categories
- 21 Welcome
- 18 How to use your online community
- 3 Help, Guidelines and Get in Touch
- 11.6K Our Community
- 9.3K Living with arthritis
- 135 Hints and Tips
- 219 Work and financial support
- 749 Chat to our Helpline Team
- 6 Want to Get Involved?
- 393 Young people's community
- 11 Parents of Children with Arthritis
- 38 My Triumphs
- 122 Let's Move
- 29 Sports and Hobbies
- 19 Food and Diet
- 356 Chit chat
- 242 Coronavirus (COVID-19)
- 30 Community Feedback and ideas