Rip off Taxi Prices
Does anyone else have the se problem as myself.
I have to use taxis when I'm unable to get somewhere by public transport, or I've got things to carry home that I can't manage.
There is a taxi firm in the city where I live who, I feel, really are taking advantage of certainly, my inability to gauge what is reasonable to charge, due to the price hikes in recent months.
I recently had a taxi to hospital. I was charged £4.50. 2.5 hours later, I rang the same firm for a taxi back. They said it would cost £18. That's just one example of many in the last few months with this particular company.
I tried complaining. The call centre refused to put me through to a manager.
I've tried other taxi firms, but they either have few cars on the side of the city where I live; or they only want medium to long distance pre bookings, not on the spur of the moment runs to get someone from A to B.
I have looked up the regulatory body for taxi. Google gave me the Competition and Marketing Authority. They have asked me to send through all the emails that have passed between me and the company concerned, and to put in writing all my concerns, which I will do.
I just find it so anxiety provoking to feel I'm being ripped off, with no means of being able to do anything about it. Does that make me a control freak? These firms always make you feel you want everything your own way, rather wanting people to play fair, when you are dependent upon them.
Any feedback would be appreciated.
I've got a similar issue with on line supermarket deliveries. I will raise that in another post.
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