i put in my prescription for the cream about 6 weeks ago and am still waiting. Just wondered if anyone else is experiencing delays .

I am in Scotland



  • PeterJ
    PeterJ Administrator Posts: 841

    Hello @Fizzandbubbles I've just been told by my pharmacist it is impossible to get and the doctors have taken it off my repeat prescription!

    Need more help? - call our Helpline on 0800 5200 520 Monday to Friday 9am to 6pm

  • Hello Peter

    oh that’s not good! All my pharmacist said was that there were waiting lists for lots of medicines , creams etc .

    did your doctor suggest anything in its place?

  • PeterJ
    PeterJ Administrator Posts: 841

    Hi @Fizzandbubbles the one the pharmacist sent in its place is Movelat Gel, though I haven't tried it yet

    Need more help? - call our Helpline on 0800 5200 520 Monday to Friday 9am to 6pm

  • Hi PeterJ , thanks for that. I will be interested what you think of it. The chilli cream has really helped the pain in my knee …Hope other creams are as effective .

  • Peter , I found this so maybe there is hope

    Department of Health and Social Care (DHSC) has issued a medicine supply notification for Capsaicin 0.075% (Axsain®) and 0.025% (Zacin®) cream. Following intermittent supplies of capsaicin 0.075% (Axsain®) and 0.025% (Zacin®) cream, these are now out of stock until end of June 2023.

  • My doctor told me it’s off the list because it’s too expensive for NHS!

  • Filbert
    Filbert Member Posts: 9

    It doesn't seem that expensive - £17 a tube...

    If you (or someone you know) travel, you might find it available over the counter in another country. I bought some recently in Canada.

    Another option is to make your own, there are recipes online, one I saw looked pretty simple.

  • £17 seems ok.

    my doctor is happy to prescribe it….it was his first suggestion. The problem is with the availability😢