People’s experience in seeking a second opinion, when you feel fobbed off?
This seems an ongoing issue of unjustified overconfidence in most professional fields (except lawyers, they know arrogance and overconfidence can come back to bite them😄).
Here’s an excerpt of a mother’s nightmare coming true, and her constructive efforts to make this right for all patients with legal backing.
“Even if you were to give the doctors the benefit of the doubt and say they were trying not to worry us, the result is that they did not give us any agency in demanding the correct treatment for our daughter – and that control, that overconfidence in yourself and your decision making – is absolutely fine if the system works perfectly, but the system is so far from perfect,” said Martha’s mother, Merope Mills, a senior editor at the Guardian.
Martha’s parents said their concerns that Martha’s health was deteriorating were not heeded, with doctors instead trying to reassure them – even as Martha’s condition worsened and nursing staff privately acknowledged she was at risk of death.
I suspect the whole story would have been buried if Martha’s mother was not a senior editor at a national newspaper.
In response NHS spokesperson told the BBC: “All patients and families are able to seek a second opinion if they have concerns about their care and, as professional guidance for doctors in England sets out, it is essential that any patient’s wishes to seek a second opinion are respected.”
What has been people’s experience in reality? Should there be a Martha’s law (As there is in Australia -Ryan’s rule) making it a legal obligation to offer an independent second opinion where the patient or their carers are concerned about not being taken seriously or the matter being more serious than the docs assume it to be vs just recommendation & best practice?
I have also found that nurses often have great insight despite not having that higher academic qualification, might they simply be better listeners or somehow able to sense when something is not right?
Full article in the Guardian, Google under “Parents of girl who died of sepsis in NHS hospital call for right to second medical opinion Mother of Martha Mills, who died after treatment failures at London hospital, releases report with Demos calling for new policy in England”
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