Help and getting in touch

PeterJ Administrator Posts: 897

Help - Starting as a New Member

It is well worth reading a few of the Online Community categories to see what people are talking about.

  • If you need to contact the Online Community Admin Team regarding your use of the Online Community, please email us at

Chat to the Helpline

The Versus Arthritis Helpline is there for you if you want advice.


  • You can speak to them over the phone.

Feedback and Technical Support

  • We will try to help you with any technical problem you have when using the Online Community. Do check our set of guides to see if the issue has been covered here.

If you still have a item you need support with then email us on and we will be pleased to help.

Private Messages

You may also contact a moderator or admin by posting them a message.

Click on the avatar of the account you wish to chat to and from the information panel that appears, click Message

The message you send them is private between you and the person you are talking to. This technique will work with any member's account shown on the Online Community.

Need more help? - call our Helpline on 0800 5200 520 Monday to Friday 9am to 6pm