Help and getting in touch

Brynmor

Help - Starting as a New Member

It is well worth reading a few of the Online Community categories to see what people are talking about.

• If you need to contact the Online Community Admin Team regarding your use of the Online Community, please email us at [email protected]

• There are a set of guides that you can look through which will also help you get started: https://community.versusarthritis.org/discussion/52564/guides-new-members-start-here

Brynmor

Chat to the Helpline

The Versus Arthritis Helpline is there for you if you want advice.

• You can post to them on the Online Community category Chat to our Helpline

OR

• You can speak to them over the phone. Details of our phoneline service can be found here:

https://www.versusarthritis.org/get-help/

Brynmor

Feedback and Technical Support

• We will try to help you with any technical problem you have when using the Online Community. Do check our set of guides to see if the issue has been covered here.

• Do post your problem in Feedback to see if anyone can help. This is also the place to post suggestions and ideas for improving the Online Community.

Brynmor

Private Messages

You may also contact a moderator or admin by posting them a message.

Click on the avatar of the account you wish to chat to and from the information panel that appears, click Message

The message you send them is private between you and the person you are talking to. This technique will work with any member's account shown on the Online Community.

Note Emails are not displayed for normal accounts! This one is a dummy account.