How to complain?
Hi, I wonder if you can advise me. Im currently waiting for a date confirmation for a THR. I had my 1st pre op in Jan, then waiting for beds, a cancellation 2 days before my op as they had an urgent case, then another pre op in April, then sent home from hospital with water infection, no operation :roll: As it stands Ive had to do all the ringing to try and secure another date. I was initially told July 9, now Ive rang today and been told its the 15 and theyre sending a letter this week to confirm. I dont think I can take another delay with all the stress etc, not just for me but my family. If Im let down again, I want to officially complain to the hospital, what do you advise please?